Frequently Asked Questions

We love hearing from you. You can contact us via the contact form or by e-mail at hello@wolfandbear.com.au

Unfortunately, we do not deliver to P.O Boxes or Parcel lockers addresses.

Once your order is shipped from our warehouse, you will receive an email from us with the tracking number for your order.

All Wolf & Bear products are flat-packed. Please refer to the manual on the individual product page. If you still have trouble with it after going through the instructions, send us an e-mail at info@wolfandbear.com.au and we will get right back to you.

Yes, our cardboard toys are made of 3 and 5 layers of high-quality corrugated cardboard which are safe, durable, and sturdy.

Wolf & Bear wants to contribute positively to the environment and the people we interact with. The cardboard toys are not only incredibly fun, they are also eco-friendly, helping us to minimise our impact on the environment.

Yes, they are fully recyclable at the end of their loved lives.

Yes, however we recommend for indoor use as they are made of cardboard and paper. If you plan for outdoor use, please ensure that the area is dry and moisture free.

Yes, the film wrap is 100% degradable and ultimately biodegradable.

·  We recommend using the Wolf & Bear products indoor only 

·  Do avoid wet/damp areas

·  Please keep away from fire or flame

·  We recommend adult supervision when assembling the products

·  Cardboard and mask products are not for climbing